To Submit a Ticket:
1. Enter your contact information. Hint - If you login, the contact information will be filled, automatically.
2. Enter a short description of the issue
3. Use the form Detail text box to enter error messages if any
4. Use the Attach File feature to upload screenshots of your error message
5. Click on the Submit Ticket button
You will be assigned a ticket number and you will also receive an email confirmation of your submitted ticket.
Security Alert! For your protection, please do not enter sensitive information in the detail. Examples are user name/password and personally identifiable information (PII)
To Check the Status of Your Request:
If you did not login when you submitted your ticket, open your email confirmation with the corresponding ticket number and click on the link in the body of the email. Otherwise, login to check the status.